Chatbot by Bharat Petroleum Corporation Ltd
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URJA is the first such chatbot in the oil and fuel enterprise in India. URJA has been launched underneath the Project Anubhav of BPCL and it currently helps thirteen languages. With the objective of making BPCL’s consumer interface comprehensive and integrated digitally, Urja, the chatbot is now handy on the organisation’s internet site for any queries for each B2B & B2C. Under Project Anubhav, Urja represents an integrated conversation platform that connects all BPCL conversations to any channel, unifying all purchaser touchpoints with a single and cohesive voice.